You may return your purchase if it meets any of the following criteria:
We will issue a RMA to you if you contact us within 2 weeks from the date that you received your shipment.
Any returns sent to TCG Productions without receiving a prior RMA will be returned to the sender unopened.
Send your returns to:
8400 Industrial Parkway
Plain City, OH 43064
We recommend that you use a traceable method of shipping when you send us your return. TCG Productions will not be responsible for returns lost during delivery if you do not use a traceable method to ship your return.
Some older model DVD players may not properly read DVDs that are made with the latest recording methods. Prior to purchasing titles from TCG Productions, we strongly suggest that you review the compatibility information at www.videohelp.com/dvdplayers to see whether or not your DVD player will play our DVDs. If your player won't play a title that you ordered, we'll accept a return of the DVD.